Privacy Policy

1. Introduction

UET Group Pty Ltd ("we", "us", or "our") is committed to protecting the privacy and personal information of our clients, contacts, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or providing us with your personal information, you consent to the practices described in this policy.

2. Types of Personal Information We Collect

We may collect the following types of personal information:

• Contact details including name, email address, phone number, and postal address
• Business information including company name, role, and business address
• Communication history including emails, meeting notes, and consultation records
• Financial information necessary for our advisory and consulting services
• Information you provide through our contact forms or email communications

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Complete and submit our contact form
• Send us an email or written correspondence
• Engage us for consulting or advisory services
• Participate in meetings, phone calls, or video conferences

We may also collect information from publicly available sources where appropriate and permitted by law.

4. Purpose of Collection and Use

We collect, use, and disclose your personal information for the following purposes:

• Providing consulting and advisory services you have requested
• Responding to your enquiries and communicating with you
• Managing our business relationship with you
• Complying with legal and regulatory obligations
• Improving our services and website functionality
• Sending you relevant information about our services (with your consent)

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information to:

• Our employees and contractors as necessary to provide services
• Third-party service providers who assist us in operating our business (with appropriate confidentiality obligations)
• Legal and regulatory authorities where required by law
• Professional advisors such as lawyers or accountants

We will only disclose your information to third parties with your consent, unless required by law.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. We store personal information on secure servers and maintain appropriate physical and electronic security measures.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files that a website transfers to your computer's hard drive. You can disable cookies through your browser settings, though this may affect website functionality.

We may also use third-party analytics tools to understand website traffic and usage patterns. These tools do not identify individual users.

8. Access and Correction

You have the right to access the personal information we hold about you, and to request correction if you believe it is inaccurate. To make such a request, please contact us at:

Email: [email protected]

We will respond to your request within a reasonable timeframe. We may require verification of your identity before processing your request.

9. Complaints and Disputes

If you have a concern about how we have handled your personal information, please contact us in writing. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of Western Australia, Australia. By using our services, you consent to the jurisdiction of the courts of Western Australia.

12. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

UET Group Pty Ltd
Email: [email protected]